Service transparency
Legal notice
Who operates TideFold, the rules that apply when visiting the service and how to report a legal or security matter.
01
Service operator
TideFold is a digital product developed by Actually Better and operated by [[LEGAL NAME]], tax ID [[TAX ID]], with registered or tax address at [[REGISTERED OR TAX ADDRESS]] and registration details [[REGISTRATION DETAILS, IF APPLICABLE]]. The service domain is www.tidefold.app.
Legal enquirieslegal@actually-better.com
02
Purpose and scope
This notice applies to the public website and public TideFold surfaces, including sign-in, registration, transfers and file requests. Accounts and paid features are also governed by the Terms and Conditions.
Opening a download or request link does not grant rights over other content or make the visitor a member of the account that created it.
03
Acceptable use and intellectual property
Visitors must use the service lawfully and must not bypass access controls, test another person’s credentials, introduce malicious code, degrade the service or distribute unlawful material.
The TideFold interface, brand, text and code belong to their respective owners. Files uploaded by users remain theirs; TideFold receives only the limited technical rights needed to host, protect and deliver them.
04
Availability and liability
We work to keep TideFold secure and available, but maintenance, supplier incidents and events outside our control may cause interruptions. Third-party services remain subject to their own terms and policies.
Nothing in this notice excludes mandatory consumer rights or liabilities that cannot legally be excluded.
05
Security, applicable law and disputes
Report suspected vulnerabilities without accessing other people’s data, disrupting the service or disclosing the issue prematurely. Spanish law applies without displacing mandatory protections in a consumer’s country of residence. The parties will first try to resolve disputes in good faith.
Security reportssecurity@actually-better.com